Reviews

Best service I have ever had. Highly recommend!

I have seen 2 optometrists at this practice and they were both extremely knowledgeable, professional and easy to talk to. Both referred my son onto specialists when required and I felt like he was in ‘safe hands’ with both of them.

Staff are friendly and thorough. They have a wealth of knowledge and experience. I am very happy with their service.

I have been a customer at Clarity for more than ten years and have always been very satisfied with their optometry and eye health services. The staff are very skilled, and always take time to explain issues and answer questions. My regular optometrist is Elspeth Wrigley, and I thank her and the Clarity team for their great work!

We were referred to Clarity Optometrist for my daughters eye test. We had to do a little extra testing, but everyone we saw were attentive to her needs and didn't make her feel silly for having to look at pictures, instead of letters/numbers which can be a problem and cause her stress, and make her feel dumb. We ended up needing glasses, and Clarity have so many options for different budgets. My daughter loves them.

I wouldn't go anywhere else.

Amazing customer service from the minute you walk through the door. I cannot recommend Sarah enough for her thorough examination of my daughter today. After 10 years of seeing paediatric optometrists we have finally found someone that truely cares. Thank you to your whole team for your amazing service today!

My daughter was born with a unilateral congenital catarct. Dr Ann Webber is exceptional when it comes to providing a contact lens and lens care for my child.

Always informative, efficient & friendly staff!

My optometrist Sarah is outstanding. Initially Sarah was very thorough and informative which was a welcome relief after years of cruising the general practices found in shopping centres. Later she picked up on what was causing an unusual eye problem I had, sent me off to a great Ophthalmologist who has helped treat the condition. Was. Dry much appreciated!!!

This has been my local optometry practice for 15 years or more. They are a terrific team. Comprehensive support, good advice, friendly staff. I always feel welcome.

Wonderful staff who are curtious and very helpful. Great range of frames and overall a wonderful and caring experience. Will definately continue my eye health with Clarity. I would highly recomend them.

I'm a local and saw that they just reopened post new fit out. I was curious so I booked in and they were also nice and close. I needed to be fitted for contacts for sport and I also knew it was about time to get my annual check up. Great service from start to finish. From the admin staff to my clinician. I saw Sarah and she was great! Professional, very happy to answer any questions, friendly and I really felt well looked after. I suffer from allergies which can be quite irritating to my eyes. Sarah helped me come up with a plan for managing my allergies and also how to best wear my contacts. She also did a full health screen and updated my glasses prescription. Since seeing Sarah I'm pretty happy with my contact lenses and how to manage my allergies and dry eyes with and without contacts. Definitely recommend this practice and most certainly recommend Sarah!

Very pleasant and efficient staff.

Very professional eye care, premium service and friendly, helpful staff. Highly recommended.

Everyone at Clarity is professional but also friendly and a great communicator. I have been getting my regular checkups and advice here for over a decade, and have never been disappointed. The Optometrist always takes an interest in my life and how my eyesight fits into that, and the dispensers look after my glasses and fitting new ones incredibly well – always the most comfortable fit and the style that suits me best. Can’t recommend highly enough.

Outstanding customer service! Thank you to everyone.

Very professional & efficient service. Elspeth (optometrist) answered all my questions, but mostly she had addressed all my concerns in advance. Naomi was very helpful in assisting me in choice of frames & the various aspects of the lenses also, so I felt very informed

Friendly and professional staff particularly during an emergency.

5 out of 5 for excellent service and friendly staff